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Windows XP 7 Vista Compatible

Troubleshooting Guide

Java Virtual Machine Cannot Find The Main Class
Casino Window Not Found
Check Your PC is Setup Correctly
Disabling Font Smoothing in Vista
Change Windows Theme (Vista)
Cannot Read Character / Casibot Stops on 3 Card Hands
Casibot moves the mouse but can't press the buttons
Flash Resizer Error (Vista)

If none of these fix your problem, please contact us at support@casibot.com


Casino Window Not Found

Step 1 - Check Your PC is Setup Correctly.

Step 2 - Common Problems

Norton Toolbar Must Be Switched Off

Instant Casinos should be run in the Firefox Web Browser, you can download this here: http://www.firefox.com (It's free).

Casinos should be run in English where possible.


Check Your PC is Setup Correctly

Go to the Check Setup tab in Casibot.

Press Start Test.

Check Your PC is Setup Correctly

Fix any errors before proceeding.


Java Virtual Machine Cannot Find The Main Class

Java Virtual Machine Cannot Find The Main Class

Download the latest version of Java from http://www.java.com/getjava/


Disabling Font Smoothing in Vista

Right Click on the Desktop and go to Personalize.

Go to Window Color and Appearance.

Disabling Font Smoothing (Vista)

If you are running Vista Aero theme, the following window will come up. Select "Open Classic Appearance Properties For More Color Options". Otherwise skip this step.

Disabling Font Smoothing (Vista)

Select Effects and uncheck the box next to Use the following method to smooth edges of screen fonts.

Disabling Font Smoothing (Vista)

Change Windows Theme (Vista)

Right Click on the Desktop and go to Personalize.

Go to Theme.

Change Windows Theme (Vista)

Select Windows Classic From the Drop Down Menu

Change Windows Theme (Vista)

Cannot Read Character / Casibot Stops on 3 Card Hands

It is possible for the "Check Setup" feature to pass with font smoothing set to "Standard", this must be disabled completely:
Disabling Font Smoothing in Vista

Font Smoothing On Standard

Casibot moves the mouse but can't press the buttons

Windows vista users will need to disable UAC as it stops programs from clicking the mouse, you can do this by holding down Start + R to bring up the run menu (like you would hold down Ctrl + C to copy). In the box that appears you need to type msconfig, go to Tools -> Disable UAC -> Launch. You need to restart before changes will have an effect.


Flash Resizer Error (Vista)

Flash Resizer UAC

Windows vista users will need to disable UAC as it prevents the Flash Resizer from working properly, you can do this by holding down Start + R to bring up the run menu (like you would hold down Ctrl + C to copy). In the box that appears you need to type msconfig, go to Tools -> Disable UAC -> Launch. You need to restart before changes will have an effect.